The Engagement Manager should collect evidence, such as work products, performance measures, results and improvement
information derived from the Resource Management stream and document the material in the summary in order to support
the future use and improvement of the Resource Management process and associated assets. The information will be
consolidated in the overall Service Engagement Close-Down Report, and will be made available to those who are (or who
will be) planning and performing similar Service Engagements, as well as those who are locally responsible for
continuous process improvement.
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